Our online tenant’s portal is designed to make your life easier, providing you with a simple and quick way to submit maintenance requests at any time. As soon as we receive your request, our expert team will promptly evaluate the issue and arrange a site visit to address the problem. Our maintenance software is user-friendly and intuitive, allowing tenants to monitor the status of their requests and see updates in real-time.
We believe in transparent and fair charges and fees. Our maintenance fees are charged according to the nature and extent of each maintenance request, with all relevant costs clearly documented in invoices for our tenants’ convenience. It is important to note that tenants are responsible for any damage caused by them, and repairs or damages that are deemed not to be due to normal wear and tear may be charged. We are always happy to discuss your maintenance needs and costs with you to find the best solution tailored to your situation.
At SDMG Property Management, we understand the importance of prompt and reliable emergency repair services. We have established specific guidelines for maintenance emergencies that require immediate attention. Our team of professionals is available 24/7 to handle these emergencies, including broken plumbing fixtures, electrical issues, sewer problems, and other critical maintenance issues. For after-hours emergency repairs, our tenants can call our office at (619) 453-0005. For gas leaks, call your utility company as soon as possible.
We believe that tenants play an integral role in ensuring the smooth operation of the property. Minor maintenance duties, such as changing light bulbs, taking care of pest control, and changing batteries on smoke detectors are the sole responsibility of tenants. Any damages caused by the tenant will be charged to them and they will be responsible for the total repair cost.
Not all maintenance issues require emergency attention. Non-critical issues such as refrigerators not cooling, dripping faucets, and stove or dishwasher problems will be addressed during standard business hours. Our tenants can use our maintenance software to submit their requests.
Regular cleaning is essential in maintaining not just the appearance of your rental property but also the overall health of your home. Dust and debris build-up in carpets, furniture, and other surfaces can harbor harmful bacteria, and over time, this can cause allergies and other health problems. Regular cleaning such as vacuuming carpets, dusting furniture, and wiping down surfaces helps keep your home clean and free from harmful pollutants, creating a healthy and happy environment.
Regular inspections of your rental property are an essential part of preventative maintenance and greatly reduce the likelihood of major issues arising. During inspections, trained professionals can identify minor problems that could lead to more significant problems if left untreated. Checking for window leaks, HVAC systems, roof leaks, and electrical problems, and addressing any potential issues immediately ensures the longevity of your investment.
Plumbing issues can cause damage to your rental property and disrupt your daily life. Regular inspections of your plumbing system can identify potential issues early on, such as clogged drains or leaky faucets, and prevent them from turning into major headaches. Keeping an eye on water flow, slow draining, water pooling in sinks or showers, or leaks under sinks, can help catch any potential issues and have repairs made promptly.
Appliances, including washers, dryers, and dishwashers, are significant culprits in rental property maintenance issues. Knowing how to operate and maintain them correctly can prevent potential damages and increase their longevity and efficiency. By regularly cleaning and performing routine maintenance, you can keep your appliances functioning optimally, reducing the likelihood of malfunctions.
Ventilation is essential in maintaining a healthy environment in a rental property. Proper ventilation removes excess moisture and helps prevent the growth of mold, which can cause respiratory problems. By using kitchen and bathroom ventilators, you can remove excess moisture from the air, keeping your home’s air quality healthy.
At SDMG Property Management, we understand that maintaining a rental property can be challenging. That’s why we offer professional maintenance services to our tenants. Our experienced and trained professionals perform regular inspections, address minor issues before they escalate, and ensure your rental property remains in excellent condition.